FREE SHIPPING ON ORDERS $150+ TO CANADA and $200+ TO U.S.A

SHIPPING POLICY

We currently offer FREE shipping to Canada with a minimum purchase of $150 before tax and to the Continental US with a minimum purchase of $150 (CDN) before tax.
FREE local pickup is available within the GTA (Greater Toronto Area) – contact info@styleculture.ca  to arrange local pickup after placing your order.
Orders placed Monday through Friday (excluding standard holidays) will be processed within 2 business days and will be shipped within 3 to 5 business days after being processed.

*During Sales and Promotions please allow extra time for processing and shipments. *

• Items shipped within Canada are subject to applicable federal and provincial taxes, which will be applied at checkout.
• Please allow for an estimated 2-10 business days for shipments to arrive within Canada after the order has been shipped.
• All shipping services used by Style Culture provide a tracking and delivery confirmation number and insurance that is up to $100 for loss or damage.  Multiple items that are placed in the same order for the same shipping destination will be combined to ship together.

ITEM AVAILABILITY
We do our best to ensure that all items on the website are in stock. However, sometimes discrepancies can occur and items may in fact be sold out. In the event that an item you have purchased is sold out, we will notify you through email and refund the amount for the item to the original method of payment.

SHIPPING WITHIN CANADA
Days below refer to business days as there is no deliver on Saturday and Sunday please allow additional 1-2 business day processing time.  All shipping will be calculated upon checkout.  For orders that qualify for free shipping it will be calculated based on purchase price before tax.
 XPRESS POST PRIORITY
Purchases below $150 CAD - $10 (1-2 Days) $20 (1 Day)
Purchases over $150 CAD - Free (1-2 Days)  $20 (1 Day)
** Please note rates may fluctuate depending on location

SHIPPING TO THE UNITED STATES
Style Culture uses Canada Post Tracked Packet for shipping to the U.S. - Estimate 6-12 business days. For US Orders, please allow time for customs clearance.  When shipping to the U.S. additional duties and taxes may incur and are the responsibility of the purchaser. Please take notice of your local customs and import fees.
Free shipping applies for Continental US only - All Prices listed below are in Canadian dollars
TRACKED PACKET- USA  Xpresspost - USA
Purchases below $200 CAD - $20 (4-7 Days) $35 (2-3 Days)
Purchases over $200 CAD - Free (4-7 Days) $35 (2-3 Days)
** Please note rates may fluctuate depending on location

TRACKING YOUR ORDER
Once you have completed your order online, a tracking number will be emailed to you as soon as your order has shipped.
You can track your package online through Canada Post.
Style Culture assumes no liability for uncontrollable events stemming from incorrect mailing addresses. Please ensure information entered into your customer profile is accurate to ensure no delays or lost parcels.

INTERNATIONAL SHIPPING
Please contact info@styleculture.ca for international shipping rates that are not indicated at checkout.

DAMAGED MERCHANDISE
If you have received an item that is damaged or defective, please contact us at info@styleculture.ca   within 24 hours of receiving your order. We ask that you provide us with detailed photographs.
REFUSED PACKAGE/WRONG ADDRESS
In the event that an order is sent back to us due to the package being refused or undeliverable for any reason, you will be charged the shipping amount for it to come back to us. Once the package is in our possession, we will contact you to determine how you would like to proceed.

RETURNS
At Style Culture we hand pick all of our selections and our customer’s happiness is our number one priority. It is very important for us that you are completely satisfied with your purchase. If under any circumstances you are not, you can always send it back to us for an exchange or full refund.
• Style Culture will only accept returns shipped within 10 days of purchase date.
• Please notify us of any returns at info@styleculture.ca
• Items must be returned in original condition, unworn, unwashed, with all tags intact and must be wrapped in tissue and returned in the same manner as they were received.
• All shipping and handling costs are non-refundable.
• All Accessories, undergarments, swimwear, and sale items are final sale and cannot be returned.
• Please ensure you indicate the reason(s) for your return
• Return Shipping costs are to be paid by the purchaser

ALL SALES ITEMS ARE FINAL SALE!!!
Style Culture is not responsible for any lost or damaged returns during delivery.
Please send all returns to:
Style Culture
Attn: Returns
84 Mill River Drive
Maple, Ontario L6A 0Z1
Canada

Style Culture will refund customers through original payment method. Returns are processed within 5 business days of receipt of returned merchandise. You will receive a confirmation by email when your exchange/refund has been processed. In the event that merchandise is not available for exchange, you will be fully refunded.
We reserve the right to deny a refund/exchange if the returned merchandise does not meet our return policy requirements.

EXCHANGE
In order to serve you most efficiently, we do not offer merchandise exchanges. You’ll get the right size or color faster if you simply place a second order. Once we receive your return, we’ll credit your account.